How do I return an item?

Refund/Return Policy: 

Our 100% satisfaction guarantee is the cornerstone of our customer service philosophy.  If you are not completely satisfied with the product you purchase from our store, return it to us within 30 days of purchase and we will promptly and cheerfully replace the item to your satisfaction or refund the purchase price. Original sales receipt must accompany returns. 

We accept returns for exchange or refund 30 calendar days after purchase of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition."  Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 30 calendar days of the delivery date
  • must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact Customer Service immediately at Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.  Refunds are contingent upon inspection of item(s) once we receive it.

Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.  Customer is responsible for all shipping costs if seller is not at fault.


The Cornerstone Collection ®
Cornerstone Communications Company
14888 FM 86
Dale, TX 78616

512 398 2160